ThemePivora LLC (“ThemePivora”, “we”, “us”) respects your privacy. This policy explains what we collect, how we use it, and the rights you have.
Information we collect
- Account data: name, email address and password (stored encrypted).
- Order data: the products you buy, order totals and download history.
- Billing data: your payment is processed by Stripe and PayPal. We never receive or store your full card number. We may store your billing name, country and the last four digits of your card for invoicing and fraud prevention.
- Technical data: IP address, browser type, device and cookie identifiers.
- Support data: messages you send us.
How we use your information
- To deliver your downloads and provide customer support.
- To process payments and prevent fraud.
- To send order confirmations and important product updates.
- To improve our website and comply with legal obligations.
Payment processing
Payments are handled by Stripe, Inc. and PayPal, Inc., which are PCI-DSS compliant. Their handling of your data is governed by their own privacy policies. We do not store full payment card details on our servers.
Cookies and analytics
We use essential cookies to keep you signed in and remember your cart, and analytics cookies to understand how the site is used. You can control cookies in your browser settings.
Sharing your information
We do not sell your personal data. We share it only with service providers who help us operate (payment processors, email and hosting providers) and when required by law.
Your rights (GDPR & CCPA)
Depending on where you live, you may have the right to access, correct, export or delete your personal data, and to opt out of certain processing. To exercise any right, email [email protected]. We respond within 30 days.
Data retention and security
We keep your data for as long as your account is active or as needed for legal and accounting purposes. We protect it with encryption in transit (HTTPS) and access controls.
Children
Our services are not directed to anyone under 16, and we do not knowingly collect data from children.
Contact us
Questions about this policy? Email [email protected] or call +1 (512) 555-0142. ThemePivora LLC, 2100 Kramer Lane, Suite 650, Austin, TX 78758, United States.